The seemingly terminal decline of Tim Hortons

[AlbertC]

View this content on Instagram

View this content on Instagram

Tim's has also now opened in South Korea!

Tim Hortons is opening its first Korea location Thursday — but some drinks are expected to cost almost double

Korean will have to pay premium prices for their Iced Capps in Seoul, compared to the brand's affordability in Canada.

www.thestar.com

 

[Jonny5]

It's like a failing TV drama out of ideas so they resort to:
"Coming up on next week's episode: you won't believe who... is.... back *gasping noises*"

Tim Hortons to revive beloved dutchie, other favourites to mark 60th anniversary | CityNews Toronto

For roughly two decades, Canadians have been telling Tim Hortons something's missing from the company's menu: The dutchie.

toronto.citynews.ca

 

[Towered]

This annoying chain keeps opening new locations - doesn't sound like much of a terminal decline.

 

[just east of the creek]

This annoying chain keeps opening new locations - doesn't sound like much of a terminal decline.

And I hear that ‘Dutchies’ are making a come back. If so, then reports of this chains demise are well over imagined.

 

[Richard White]

And I hear that ‘Dutchies’ are making a come back. If so, then reports of this chains demise are well over imagined.

Oooo! Can we pass them on the left hand side?

 

[AlbertC]

This annoying chain keeps opening new locations - doesn't sound like much of a terminal decline.

There's only 3 certain things in life: death, taxes, and Tim's expanding to new countries seemingly every year!

 

[lenaitch]

Let the province and the municipality pay for the installation of CTC and upgrade the track to standard.

On another note.

Bill introduced in Parliament to give VIA trains right of preference - Trains

OTTAWA, Ontario — A member of Canada’s Parliament from British Columbia has introduced a bill to create a right of preference for passenger trains on the nation’s railroads — the lack of which has long hampered VIA Rail Canada operations. Taylor Bachrach, a House of Commons member of the New...

www.trains.com

There's only 3 certain things in life: death, taxes, and Tim's expanding to new countries seemingly every year!

Well, we're just one country and there's only so much we can do to further the cause; although it seems Quebec and BC aren't pulling their weight.

N.S. tops in Canada for number of Tim Hortons outlets per person | SaltWire

Millions of Canadians make a run to a Tim Hortons shop every day for a coffee, tea or a bite to eat. And if you live in Nova Scotia, you probably don’t ...

www.saltwire.com

 

[jje1000]

Overall I haven't been there in ages except when I'm in a pinch, but the things I really notice about Tim's in recent years is that:

- Many of them are critically understaffed (often with a few beleaguered TFW Indians/Filipinos), and service times are much worse than McDonald's.
- The interior decor is atrocious, who likes brown and beige on brown?
- The sandwiches are often no good (and tiny!), though the farmer's wrap is ok.
- The Iced Capp is thankfully the same as I have always remembered it. Barely coffee, but comforting
- With the app and the offers, the drinks and breakfast sandwiches are at least somewhat competitive with McDonald's.

 

[Richard White]

- Many of them are critically understaffed (often with a few beleaguered TFW Indians/Filipinos), and service times are much worse than McDonald's

This is actually quite true. The Tims by my place usually has several people working the drive thru and none on the cash. I have had to wait a few minutes before someone came over and only after I shouted at the them to remind them I was there.

I actually thought they forgot about me.

- The interior decor is atrocious, who likes brown and beige on brown?

I do not mind the current decor. It was much more bland in the 1990s. Red on Beige!

- The sandwiches are often no good (and tiny!), though the farmer's wrap is ok.

If you are going to Tims for the food I question your tastes. Tim's food has been crap ever since they invented the bread bowl.

- The Iced Capp is thankfully the same as I have always remembered it. Barely coffee, but comforting

This is the one thing that never changed about Tims though if you want a decent iced coffee go to Starbucks.

- With the app and the offers, the drinks and breakfast sandwiches are at least somewhat competitive with McDonald's.

I find the app to be mediocre. They never have anything of any value on the app.

 

[lenaitch]

This is actually quite true. The Tims by my place usually has several people working the drive thru and none on the cash. I have had to wait a few minutes before someone came over and only after I shouted at the them to remind them I was there.

Tim's is facing the same staffing challenges as most of the erst of the service industry, but the situation you describe is a long-standing corporate decision. They've been favouring the drive-through (which is more charitable way of saying largely ignoring walk-in traffic) for years.

 

[tripwire]

The app's bonus discounts used to be OK, but in the past year (or slightly more?) it's been pretty crap, and I don't even look at it anymore.

 

[artyboy123]

The app's bonus discounts used to be OK, but in the past year (or slightly more?) it's been pretty crap, and I don't even look at it anymore.

The app is just purely garbage and not user-friendly! I honestly sometime give up getting the discount or deal item cuz the app is just garbage.

 

[Northern Light]

I do not mind the current decor. It was much more bland in the 1990s. Red on Beige!

I don't think you're old enough to remember yellow and brown as the interior colour scheme. Ugh; in that regard, Tim's has actually improved; its just not enough of a gain to offset bad food, bad coffee and bad service.

If you are going to Tims for the food I question your tastes. Tim's food has been crap since forever

Fixed that for ya.

* Ok, in fairness, the doughnuts were once edible, a very long time ago.............

This is the one thing that never changed about Tims though if you want a decent iced coffee go to Starbucks.

Disagree. Not in defense of Tim's........... but to clarify, Starbucks is every bit as a awful.

 

[Towered]

I don't think you're old enough to remember yellow and brown as the interior colour scheme. Ugh; in that regard, Tim's has actually improved; its just not enough of a gain to offset bad food, bad coffee and bad service.



Fixed that for ya.

* Ok, in fairness, the doughnuts were once edible, a very long time ago.............



Disagree. Not in defense of Tim's........... but to clarity, Starbucks is every bit as a awful.

I tried a local, in-house attempt on the iced capp at Petti in the Junction a couple of months ago - now that was phenomenal!

 

[Admiral Beez]

Disagree. Not in defense of Tim's........... but to clarify, Starbucks is every bit as an awful.

McDonalds is my go to place for coffee when I’m on the road. I’ve given up cow squeezings and plant-based whiteners years ago. Once you go black, you can‘t go back, so it had better be good.