afransen
Senior Member
You can just decline receipt checks. Say 'no thanks' and keep walking.
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Innovation/Automation in Retail
- Thread starter Northern Light
- Start date
T3G
Senior Member
Greedy corporate tools discovering that being cheap does not come without consequences 
gabe
Senior Member
At a Walmart recently i complained about how few self checkouts were open. The reason? Theft! Might as well just get rid of them at this point if they aren't going to use the machines.. Put cashiers back in place. 
I went to a cashier, it was so much faster.
I went to a cashier, it was so much faster.Why several big-box stores have ditched their self-checkouts
Some Canadian Tires, Walmarts and a U.K. grocery chain have bid goodbye to machines
christiesplits
Senior Member
At a Walmart recently i complained about how few self checkouts were open. The reason? Theft! Might as well just get rid of them at this point if they aren't going to use the machines.. Put cashiers back in place.
Why several big-box stores have ditched their self-checkouts
Some Canadian Tires, Walmarts and a U.K. grocery chain have bid goodbye to machines
I've noticed a lot of broken machines lately, especially at Shoppers and Metro, which is particularly problematic when there are no cashier checkouts open.
AlbertC
Superstar
Nearly a third of Gen-Zers steal from self-checkout aisles, survey shows
Nearly a third of Gen-Zers steal from self-checkout aisles, survey shows
Some major retailers are shoring up security at self-checkout stations or even phasing out kiosks.
www.cbsnews.com
Dan416
Senior Member
And people are surprised by this, with the combination of how easy it is and how high inflation is?Nearly a third of Gen-Zers steal from self-checkout aisles, survey shows
Nearly a third of Gen-Zers steal from self-checkout aisles, survey shows
Some major retailers are shoring up security at self-checkout stations or even phasing out kiosks.
Northern Light
Superstar
A story out taking a look at Sanctuary AI's test of a humanoid robot at a Mark's store for one week:
christiesplits
Senior Member
Sobeys is joining Loblaws and other retailers in adopting electronic price tags. The article highlights the potential for dynamic pricing, seen with companies like Ticketmaster and Uber, down the line.
www.thestar.com
Electronic price tags are popping up in Canadian grocery stores. Here’s what it means for customers
Sobeys has plans to rollout nearly 5 million electronic shelf labels to its stores by April 2026.
www.thestar.com
Took them awhile. Spouse was working at the Maple Leaf Gardens store preCovid when they were in testing there (i don’t remember the year)
T3G
Senior Member
Sobeys is joining Loblaws and other retailers in adopting electronic price tags. The article highlights the potential for dynamic pricing, seen with companies like Ticketmaster and Uber, down the line.
Electronic price tags are popping up in Canadian grocery stores. Here’s what it means for customers
Sobeys has plans to rollout nearly 5 million electronic shelf labels to its stores by April 2026.
Dynamic pricing? They're inventing new ways to screw over their clientele. That's the "innovation" part of the thread title, I guess.
Digital with early dynamic components. As a former grocery store owner, this was hugely exciting. It used to take hours to change prices, and there was a high component of human error which cost the store. We were in a store just this week, chatting with a franchisee and discussing how this system had evolved, greatly improving price integrity.
afransen
Senior Member
Dynamic pricing isn't very practical if you think about how it would actually work. And price discrimination between customers is already possible through loyalty programs, which already offer discounted pricing targeted at the individual level.
Back in the day, new pricing would take effect at (for example) opening on Friday. That meant that on Thursday afternoon, we would receive new price tags that had to be printed out and manually put on the shelves. This took hours, and if you happened to be shopping on Thursday evening, you got the sale price early once it was up on the shelf if you noticed and brought it to the cashier’s attention and they did a price override, which meant the person behind you had to wait while that got sorted. It also meant that price tags got dropped or misplaced on the shelf or not placed at all., etc. with lots of opportunity for human error. Now with the push of a button, all price changes happen at the time they are supposed to. There is of course still room for error when inputting pricing in to the system.
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AlbertC
Superstar
It'll help prevent gaffes like this!!
Northern Light
Superstar
Agree w/the above, that is the largest benefit set.
As with @afransen I don't expect to see widespread dynamic pricing in grocery as I think customers would balk.
The best argument for dynamic pricing is incenting the purchase of product that's on the verge of expiry, particularly meats. The problem is, it will generally apply to some packages, but not all packages. So I think the proverbial 'Enjoy Tonight - 50% off' sticker is likely here for a while.
When you can dynamically price on the item ......(awhile away just yet)......then I think you will see it applied in that type of circumstance.
I expect you might see the tech enabled for the odd 'flash sale' though.