They provided me with the wrong countertop. It was supposed to be the granite, but they had put something else in its place (don't remember what now). But Customer Care were aware of it, and even pointed this out to me during my PDI. It took about a month or so after I moved in, but eventually, someone did come and replace my counter with the proper granite countertop.
Right now, the only outstanding items for my suite is:
1) they didn't give me a kitchen backsplash (and I still have no idea if/when they will get around to remedying this)
2) my bathroom vanities are missing the kickplates
3) my bathroom vanities and the kitchen island has big gaps between them and the floor, and so, some kind of caulking is needed.
All these things I listed in my PDI and the 30-day form. I'm not as concerned about (2) and (3) at the moment, because one of the construction workers told me that, that sort of thing is usually left till the end to do. But (1) is something they should care more about, and it is a bit frustrating not knowing the status of my backsplash.