Ok, so I got around to checking out Longo's Liberty Village location on Sunday..........I've been meaning to for awhile to see if
@SunriseChampion 's excoriating review was merited. LOL
While I might not be quite as mean, I'm not going to be much kinder.
So, first off, when you walk in off King, the ass-end of the cash lanes are to one's right, and customer service and floral to one's left, with produce straight ahead.
Nothing intrinsically wrong w/that.
Except, Longo's went and got the store licensed (as in the entire store) so one could walk around the store with a drink in one's hand. I don't know that this is my particular thing.......but w/e, I can see some people going for it.
So what does this mean intuitively? That maybe, I should be able to clearly see where I can get a drink right as I walk in the store???? Just sayin. It's not impossible to see, but you have to know what you're looking for to see it from the front door; and you'd have to wander through or around the cash lanes, 2 rows of them, to get to the seating, with the actual bar at the rear of said space on the dead opposite end of the store.
That makes less than no sense to me as a layout choice if you want the whole store licensed. For that matter, forget that idea, you just want someone to grab a drink at the bar, sip it there, then go shop; you still need the bar to be visible and easy to access as customers enter.
No one should be stopping for drinks once they have perishable items in bags w/them; the person who thought up this layout had at least one too many.
Now.......next item.....produce is the first section in the layout.
Its fine'ish, as produce sections go.....though for an LV location, it seems remarkably insensitive to the idea of bulk purchases, there's way too many portions, larger portions of produce in plastic.
On top of which the entire produce area is covered by absolutely harsh lighting that is entirely unflattering to all of the product and would give anyone having a drink a serious headache.
They actually have nice warm lighting over the hot bar section and salad bar area as well as the alcohol-bar, all of which are the tail end of the layout.
I have no idea what possessed them to install such awful lighting over the produce area. Even perfectly fresh stuff looks palid and off-colour.
They chose not to offer a butcher counter and instead go all-in on packaged meat. I get that it's a small space and choices have to be made; not sure I agree w/this one though.
In the deli, everything is showcased covered in plastic, very few meats were uncovered, on a Sunday afternoon; makes some premium product look straight out of a Walmart.....
The Bakery was respectable, as Longo's usually is; though a bit small by their standards w/reduced selection.
Layout of product is less than intuitive.
The grab n'go and Hot Bar/Cold Bar options are among their better efforts, though someone please explain to me how anyone passes off that green pudding as cole slaw? Really, come on, slaw is suppose to have crunch.
If there was one clear upside, it was their fresh pasta bar; they had perhaps 10 offerings (I didn't count)....including two meat-stuff pastas, both with braised short-rib, one in a small ravioli and one in a large angliotti.
I sampled those. Not brilliant, but above-average and priced well for the quality delivered.
Overall, the market is fine'ish, its not a total fail; but for Longo's, with a much-hyped, long-planned, Liberty Village location; not their best showing.......