Alstom said in a statement to CityNews that the information they have received “does not reflect our experience.”
They add their retention rate for their Toronto operation activities this year is in line with previous years.
“As for the increase in service requested by our client, this was taken into account in the collective agreement and we foresee no issue with meeting the service needs set out for the remainder of the year,” continued their statement.
Metrolinx also said that they calculate their requirements before agreeing to any changes in service.
“We calculate our crewing requirements before agreeing to the service plan. In addition, we add a 20 per cent spare board to cover absences and we pay for additional crew members to keep a large contingency available,” Metrolinx said in a statement to CityNews.