SP!RE
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I found the Met had the most akward lobby I have ever been in.
It's a very small site that they had to work with. It's far from perfect but I think it's much better than having expansive, wasted space that could be for the public, especially in the case of a historical building.
As for being a small lobby, it allowed the concierge great visibility IMO and allowed residents quick access to elevators instead of having to walk really far with all their bags etc. As for "cold and uninviting", it prevented loitering. I never saw people loitering in that lobby when I lived there. But it is indeed very much form-follows-function... It's small and far from flashy, and that's what I like about it. It gets the job done.
Whenever I lived there, elevator backups were always due to the fact that there was always one out of service. The back-ups into the lobby were more of an elevator issue than a lobby design issue, in my opinion.
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