MisterF
Senior Member
As usual I suspect we're somewhere in between the US and Europe. In many countries their customer service is much colder than here.Also, to be fair, in contrast to the 'how y'all doin'/come back now ya here!'-type hyper friendliness that is par for the course in many parts of the States, Toronto's lacklustre standards of customer service, to put it mildly, must seem unbelievably cold and unfriendly to a Texan. I notice this myself when I come back from frequent trips to the US. Even in larger cities like Chicago and NYC the customer is still king and deserving of respect, for the most part. There are always exceptions of course but in general I find that Canadian attitudes towards customer service tend to follow a European tradition rather than an American one.
But either way, the friendliness of customer service has absolutely nothing to do with whether or not a city is in decline. This whole thread is ridiculous.