They used to have at least 6 with them on both sides of the double doors - not sure about the smaller doors.
Given the increasing frequency, I'm seeing one down, and that these are still new - there are going to be times they are both down.
But even if they aren't ... in rush hour, there's plenty of times you can't even move out of the door - how do you suggest people walk down to the other end of the streetcar? It's not like they can go outside.
What's your source for that. Customer service when asked this question, said to tap later if you can. And we've seen examples above where driver's have just said it's free - of course, they won't be giving you a transfer.
Quite right that there are 6 on the LFLRVs, my mistake - yes, two at each double door+one at each single.
I've asked TTC customer service previously and been told "customers are expected to pay their fare with cash/tickets/tokens when Presto is unavailable" referring to streetcars with broken readers - I have seen their other responses that indicate differently, but the majority of what I've seen from them, and what I've heard from a couple of drivers to passengers when a car I was on had its readers down (I've noticed that for some reason, it appears common on ALRVs - I've never been on a CLRV with both out of order but have been on two or three 510 ALRVs with all three readers down since January 1st), indicate you still have to pay.
I guess they could stand to clarify that policy. I would imagine that TTC upper management/the board, rather than the twitter/phone CS employees, would not endorse a policy of "tap later if you can" at this stage due to concern over lost fare revenue (not impossible, but I doubt it). Might write an e-mail one of these days, possibly through my city councillor, as it's definitely an important issue now - yet alone when Presto replaces tickets/tokens/passes...
For comparison I have seen GO customer service on twitter say that if all readers at a train station are down (obviously due to a more severe local electrical/network, or backend, problem rather than simultaneous problems affecting the dozen+ individual readers usually present) passengers do not need to pay their fare alternately and will not be ticketed, however I have seen customers tweet to GO that in such situations they followed those instructions and were given a warning or fine by inspectors.
Much bigger issue with Presto/POP than tickets/tokens/cash/passes collected/checked by the driver where I'd imagine "nonfunctional fare collection equipment" to be pretty much a non-issue.
Edit: also, now that more and more fare collection equipment is moving to automated, this conversation is larger than Presto. What about collector booths when the credit/debit machine is down and somebody doesn't have change? What about once CLRVs/ALRVs are gone, what if both LFLRV SRVM ticket machines are down at the same time (I have seen it happen even now)? Or if not fully down, the credit/debit readers on those go down in the car due to a loss of network connection, and someone expects to pay by card? How about when the TTC gets rid of collector booths and presumably deploys some kind of SRVM-like automated kiosk in subway stations? It'll be interesting to see what the TTC decides for each of these contingencies.
