Hi Maigo, thanks a lot for sharing your story. I am sure you and me aren't just the only two that had bad experience with H&W. I hope that by now you have already cancelled your deal and walked away. Spent your hard earned money elsewhere rather than on a builder like this. There's a lot of choice on the market now for Markham condos.
I've never seen a project on sale that is so unorganized. The whole thing is not even up to a point that it is ready for sale. The unit that we purchase was on the 3rd floor, I ask the sales a question if they know 3rd floor is the floor above the townhouse unit or if the floor above the townhouse unit is actually the 1st floor, no one know anything. We went to ask the male boss with our floor plan, he use quite an unfriendly tone and said floor plan already sent to your broker, you better ask your broker why there's no 3rd floor! I receive 2 package of preliminary floor plan from my two different brokers and I couldn't find any info about the 3rd floor! That tells me that the male boss doesn't even know what he is talking about. He doesn't even know his company didn't send out 3rd floor plan to brokers! Now when I request for floor plan of my unit. He told the other sales that "forsure" they have it and he will help me find it. I saw him walk into the office and a few min later, he was out chatting with ppl without coming back to say a word regarding my floor plan. Now I know they don't even have all the floor plan ready when they start selling! How can you start selling things that you didn't even know?!?!
I am so skeptical about this H&W company (not much history other than owning metro square), which makes me think that this whole thing is like a scam, why? Because :
: Start selling when they don't even have floor plan
: No picture of the entire project other than the lousy building rendering. The male and female boss only BS about the design and material. What is the design of the pool, club house, lobby etc? No one can say anything firm.
: No sample of material shown. Kitchen style? What types of flooring?
: Sales with no knowledge about the project and an unfriendly boss
: No price list was ever shown. Each unit has a price that only gets reveal when you purchase but there's no master price list for buyer to see.
I hope that all other purchaser can take a few moment to give this some thought. Use your common sense and don't just blindly believe what the builder/broker say about the project. Use your own judgement when buying your property and buy wisely!