ndawgg
Active Member
Hi all,
Wasn't sure where to post this but looking for some advice. My partner and I own a condo unit and we noticed the other day when we stepped onto our balcony that it REEKED like urine and when we looked we saw dried pools of it on our railing and light fixture, it's caked on the balcony glass, and dripping from the balcony above. The metal of the balcony also seems to be rusted and corroded from it. We let our property manager know and she sent the offending unit a letter and told us to monitor it. My partner called in a cleaning service (we had to find one that would deal with animal waste) and they cleaned it up for about $300. The next day the waste was dripping down again. We once again let our property manager know. We've since found out by speaking to our neighbours that it's actually coming from 3 floors up and there's so much that this is what made it down to us. We also had someone get their hands on a picture of the offending balcony and apparently it's a pool of urine with islands of feces.
We and our neighbours above have been complaining to the board and the property manager. Apparently a second letter has been now sent.
We are being told that we will not be reimbursed for the cleaning, that the balcony is our problem, and all they can do is send letters. We can't even open our window because of the stench. Yesterday we looked out and now there is full on liquid feces splashed on our railing. This seems like a health hazard and in a common area, but we were pretty much told too bad, the balcony is yours. But we don't arrange for the front of the balcony glass to be cleaned so how are we to clean the exterior balcony glass that's streaked with dried urine? The example our property manager used was that if a pigeon poops on the balcony it's our problem, but I insisted that it's different. That's uncontrollable nature, this is from a bad owner/tenant. If they damaged the building in another way like a fire, what would happen?
Anyway, does anybody have any advice for where we go from here? The waste keeps coming down and we're getting sick of being told that nothing can be done and we're on our own.
Thanks!
PS, here's a picture of our balcony from one of the days..notice the disgusting streaks on the glass.
Wasn't sure where to post this but looking for some advice. My partner and I own a condo unit and we noticed the other day when we stepped onto our balcony that it REEKED like urine and when we looked we saw dried pools of it on our railing and light fixture, it's caked on the balcony glass, and dripping from the balcony above. The metal of the balcony also seems to be rusted and corroded from it. We let our property manager know and she sent the offending unit a letter and told us to monitor it. My partner called in a cleaning service (we had to find one that would deal with animal waste) and they cleaned it up for about $300. The next day the waste was dripping down again. We once again let our property manager know. We've since found out by speaking to our neighbours that it's actually coming from 3 floors up and there's so much that this is what made it down to us. We also had someone get their hands on a picture of the offending balcony and apparently it's a pool of urine with islands of feces.
We and our neighbours above have been complaining to the board and the property manager. Apparently a second letter has been now sent.
We are being told that we will not be reimbursed for the cleaning, that the balcony is our problem, and all they can do is send letters. We can't even open our window because of the stench. Yesterday we looked out and now there is full on liquid feces splashed on our railing. This seems like a health hazard and in a common area, but we were pretty much told too bad, the balcony is yours. But we don't arrange for the front of the balcony glass to be cleaned so how are we to clean the exterior balcony glass that's streaked with dried urine? The example our property manager used was that if a pigeon poops on the balcony it's our problem, but I insisted that it's different. That's uncontrollable nature, this is from a bad owner/tenant. If they damaged the building in another way like a fire, what would happen?
Anyway, does anybody have any advice for where we go from here? The waste keeps coming down and we're getting sick of being told that nothing can be done and we're on our own.
Thanks!
PS, here's a picture of our balcony from one of the days..notice the disgusting streaks on the glass.