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Good plan of action. I made that point in another blog post I won't bore you with, but a good elevator consultant is just about all you can do, if the condo board is willing. It is shame that you have to go to that much trouble but proprietary parts are a license to print money for elevator...

Saw this horror story and posted a blog on the root cause. In all honesty there is little that can be done in the circumstances described, but everyone needs to be warned about how problems like this begin. Here's the post...