I think the TTC needs to make the public aware of exactly what powers the Transit Enforcement Officers have and what right the public has to defend themselves against the TEOs.
For example, if I were to flee a citizens arrest, would the TEO be allowed to use their weapon against me? If a civilian were to commit some kind of minor assault, such as spitting on a TEO, can the officer use their weapon against the individual?
If a TEO were to assault a civilian, is the civilian allowed to defend themselves against the TEO and to what degree? Are civilians allowed to use force to defend themselves against TEOs if they attempt to detain or assault them? What liability would the City be under if one of these officers were to injure, kill or unjustly detain a rider? If a passenger is unjustly detained, is it their right to use force against the TEO to escape? Do I even have to talk to a TEO when stopped, or can I completely ignore their presence?
Remember that Transit Enforcement Officers are not Law Enforcement Officers. They are civilians with batons and a scary uniform. This introduces a whole new dynamic when interacting with the public.