News   Jan 15, 2026
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News   Jan 15, 2026
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News   Jan 15, 2026
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The seemingly terminal decline of Tim Hortons

I suspect that they will continue to do a good business despite (or maybe because of) the lack of seating.
Eliminating seating also eliminates the public toilet. I remember once running "urgently" into the Tims across from the Westin Hotel having found a parking spot at the side, and realizing there was no washroom. So, I canceled my order and ran into the Roti place next door, ordered some grub and ran for the loo. Desperate times, those.
 
Yes, as a distribution centre for UberEats. You’re in there trying to get a donut in that new tight space, and a dozen men with square boxes on their backs are in there with you chattering on speakerphone while waiving at the one person behind the counter with an order number while you try to place your order. Would not recommend, zero stars.

This.

The area around TMU and George Brown is full of Teens and 20 somethings who would not know how to cook unless they saw it on tiktok or had a pre-progammed setting on whatever device they are using.

This particular location would be best suited as a mobile only pickup outlet with all the uber orders.
 
This is interesting on the issue of hiring mainly from overseas.


It would not surprise me.

Ever since Tim Hortons was bought by foreigners, the company has gone to ****. It is Canadian in mythos but not in reality.

The only good Tim's are the ones that are in the boonies. They are so far out, they actually do hire locals and the quality is amazing. When I used to go to the one on Green Lane at Yonge, it was all "local" staff and the quality was stellar. They did not mess up my order, they were polite and very on the ball.
 
I lived in a small town where Tim”s was staffed by locals. Plenty of messed up orders. People always referenced the errors. Mistakes can be made by anyone, local or new to the area.

In fact, the owners joked that they had to hire back people they had fired because there was no one else to take the jobs.
 
I lived in a small town where Tim”s was staffed by locals. Plenty of messed up orders. People always referenced the errors. Mistakes can be made by anyone, local or new to the area.

In fact, the owners joked that they had to hire back people they had fired because there was no one else to take the jobs.
My wife and I moved to Fredericton in 2004 and we both laughingly recall the frustratingly slow and shaky service at Tim Hortons and other fast food places out east. You’d ask for two identical sandwiches, and they’d make one, walk it over to you, and then start making the second one. So many wasted steps I’d be saying in my head. But you have to be nice, since you may know half the people in the place, and being from away you didn’t want to reinforce the stereotype of the impatient Upper Canadian.
 
My wife and I moved to Fredericton in 2004 and we both laughingly recall the frustratingly slow and shaky service at Tim Hortons and other fast food places out east. You’d ask for two identical sandwiches, and they’d make one, walk it over to you, and then start making the second one. So many wasted steps I’d be saying in my head. But you have to be nice, since you may know half the people in the place, and being from away you didn’t want to reinforce the stereotype of the impatient Upper Canadian.
When a place is owned and staffed by locals, it often operates at the 'local speed'. I've been in Tim's in small towns where a lot of the customers are locals. They're ok with the speed and often take the opportunity for a little catch-up. It's not just Tim's. Go into a Robin's Donuts in Atlantic Canada, particularly NL.

I lived in a small town where Tim”s was staffed by locals. Plenty of messed up orders. People always referenced the errors. Mistakes can be made by anyone, local or new to the area.

In fact, the owners joked that they had to hire back people they had fired because there was no one else to take the jobs.
Indeed. It doesn't seem as prevalent now but for a while, a lot of small town Tim's and fast food joints relied heavily on seniors (I always thought it was sad that they had to take these minimum wage, on-your-feet jobs), and challenges with the tech and hearing in a noisy environment were regular issues.
 
When a place is owned and staffed by locals, it often operates at the 'local speed'. I've been in Tim's in small towns where a lot of the customers are locals. They're ok with the speed and often take the opportunity for a little catch-up. It's not just Tim's. Go into a Robin's Donuts in Atlantic Canada, particularly NL.


Indeed. It doesn't seem as prevalent now but for a while, a lot of small town Tim's and fast food joints relied heavily on seniors (I always thought it was sad that they had to take these minimum wage, on-your-feet jobs), and challenges with the tech and hearing in a noisy environment were regular issues.
Years later, my kids still joke about Vivian in North Bay. If you asked for a poppy seed bagel with light cream cheese, she made you repeat the order one word at a time because that was apparently a lot of information to process in one go.
 
Years later, my kids still joke about Vivian in North Bay. If you asked for a poppy seed bagel with light cream cheese, she made you repeat the order one word at a time because that was apparently a lot of information to process in one go.
I was trying to recall the name of the lady in the Tim's on McKeown a number of years ago. If that's the store, I know what you mean.
 
I pick up coffee for the guys on the job site downtown. Just about every Horton's i have been in is filthy dirty. The other week i was waiting for my order i see this Uber eats E-biker guy, eat his donut and drop the napkin and paper bag on the floor! I said to the Horton's employee. That guy just thew his trash on the floor! He says they make huge a mess. The delivery guys bring in outside food and drinks and just leave it on the tables.They won't use garbage cans. Like the workers don't have enough to deal with. They have to clean up after thsese pigs.
 
I pick up coffee for the guys on the job site downtown. Just about every Horton's i have been in is filthy dirty. The other week i was waiting for my order i see this Uber eats E-biker guy, eat his donut and drop the napkin and paper bag on the floor! I said to the Horton's employee. That guy just thew his trash on the floor! He says they make huge a mess. The delivery guys bring in outside food and drinks and just leave it on the tables.They won't use garbage cans. Like the workers don't have enough to deal with. They have to clean up after thsese pigs.
Just look at their road etiquette, which is non existent. They don't give a **** about anything.
 
The stories you hear about doordash shoppers telling customers that Walmart doesn't have milk or cream of any kind, and get spanish onions when people order pomegranates.
I'd never realized how close they do resemble each other, until opened up. I don't expect Doordash undertakes a comprehension text before they hire.
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