News   Jan 13, 2026
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News   Jan 13, 2026
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Toronto Eglinton Line 5 | ?m | ?s | Metrolinx | Arcadis

The province and the city are not short of PR consultants, so I don't understand their media strategy. They could get ahead of the story before opening Line 6, and now Line 5, instead of reacting afterwards and pretending to be surprised (which makes them look either dishonest or incompetent).
Why not open Line 5 now (or even back in December) with a message, repeated many times so it's not missed by anybody, that the line will be running slow for several months, after which the accumulated experience with operations will make it possible to run at the target speed.
What we get instead is overpromise and underdeliver, a recipe for PR disaster.
 
The province and the city are not short of PR consultants, so I don't understand their media strategy. They could get ahead of the story before opening Line 6, and now Line 5, instead of reacting afterwards and pretending to be surprised (which makes them look either dishonest or incompetent).
Why not open Line 5 now (or even back in December) with a message, repeated many times so it's not missed by anybody, that the line will be running slow for several months, after which the accumulated experience with operations will make it possible to run at the target speed.
What we get instead is overpromise and underdeliver, a recipe for PR disaster.
Indeed. I was baffled that all the pols and officials were all smiles and celebrating at opening of line 6, as if there were no known issues. The fact that the leadership of Metrolinx and the TTC had no inkling that expectations needed to be managed is almost unbelievable.
 
TTC's mistake was opening Finch before operations were consistent, and run times were 38 minutes as promised (or 33 minutes if they had gone with the TSP).
I don't think it would have mattered if they had waited longer. All parties collectively decided to have it run as it did, and would never have understood what public reaction would be until they went ahead and opened it.
 
Why not open Line 5 now (or even back in December) with a message, repeated many times so it's not missed by anybody, that the line will be running slow for several months
They already said this would be the case, regardless of when it opens, back in summer. I doubt that part of the plan will change. I suspect the current delay is less about making fixes, and more about just being afraid to open it and face the inevitable criticism. In which case, the amount of time they wait, is not relevant. For some time, I've been saying that a lack of courage is what keeps the line from opening, and they seemed to finally almost get over it when the disaster of Finch West brought their fears back. What's the solution? Maybe, send the heads of the various organizations involved to therapy.
This is coming from an uninformed member of the public, and I'm sure others with inside information will give better reasons/excuses for the delay. But I think my assessment may be the real, deeper problem.
 
I took this just a few hours into the new year, after work, in thinking rhetorically and ironically of a "new me, new year" mentality to this view I see outside one of my local stations (Mount Pleasant)
20260101_033350.jpg
 
I don't think it would have mattered if they had waited longer. All parties collectively decided to have it run as it did, and would never have understood what public reaction would be until they went ahead and opened it.
I've been predicting this public reaction for years. But it's even worse now because we've sleepwalked into all the insane "safety" constraints that have been imposed since the line was designed.
 

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