CRA shuts down online services after thousands of accounts breached in cyberattacks
Aug 15, 2020
The Canada Revenue Agency has temporarily shut down its online services after the agency confirmed it was recently hit by two cyberattacks that compromised thousands of accounts linked to its services.
While the breaches have been contained, services connected to My Account, My Business Account and Represent a Client on the CRA website have been disabled as an additional safety measure.
The shutdown means that anyone attempting to apply for emergency COVID-19 benefits, such as the Canada Emergency Response Benefit or the Canada Emergency Student Benefit, will be unable to do so until further notice.
The agency said Saturday that as of Aug. 14, about 5,500 accounts had been affected by the separate attacks.
"The CRA quickly identified the impacted accounts and disabled access to these accounts to ensure the safety and security of the taxpayer's information," CRA spokesperson Christopher Doody wrote in an email. "The CRA is continuing to analyze both incidents. Law enforcement assistance has been requested from RCMP and an investigation has been initiated."